SHIPPING POLICY
At Fires Edge Studio, we strive to provide our customers with the best possible service. We ship world wide, shipping costs will be calculated at checkout. We take great care in packaging our handcrafted pottery to ensure it arrives safely and in perfect condition. If you have any special shipping requests, please don't hesitate to contact us.
RETURN & EXCHANGE POLICY
We want you to be completely satisfied with your purchase from Fires Edge Studio. If for any reason you are not satisfied, please contact us within 30 days of receiving your order and we will be happy to assist you with a return or exchange. Please note that all returned items must be in their original condition and packaging, and the customer is responsible for all return shipping costs. If you receive a damaged or defective item, please contact us immediately and we will make it right.